211 Community Resource Specialist (CRS)
Job Opening: 211 Community Resource Specialist
Location: Hudson or Menomonie, WI (Hybrid: in-office and remote)
Salary: $20/hour
Employment Type: Part-Time, Exempt (20 hours/week)
United Way St. Croix and Red Cedar Valleys is seeking a dedicated 211 Community Resource Specialist to provide critical support to our 211 program. The role connects individuals and professionals to community resources through calls, chats, texts, and emails, helping local families access the services they need.
The 211 Community Resource Specialists works with a statewide network of call centers to provide high-quality, timely referrals and support. This position also assists with data management, follow-ups, quality assurance, and community outreach initiatives.
Ideal candidates bring:
- Experience in human services or customer service
- Strong communication skills and a commitment to connecting people with resources
- Proficiency with database management and data entry
- Ability to multitask and prioritize in a fast-paced environment
Benefits include:
- PTO, 9 Paid holidays, 2 floating holidays
- Health care stipend
- Remote work options
To apply:
A resume with a brief cover letter can be sent to trica.trowbridge@uwvalleys.org. Interviews will be ongoing, and the position will remain open until filled.