Get Connected. Get Help. 24/7/365
When you need help and don't know where to turn, call 211.
Whether you're looking for food or utility assistance, housing support, mental health care, help with substance use, a safe haven from domestic violence, or other vital services, 211 is your one-stop connection to local help.
Available 24/7, 365 days a year, United Way's free and confidential 211 service connects you with trained Community Resource Specialists who are ready to listen and guide you to the support you need. From elder care and crisis intervention to disaster response and more, 211 makes it easy to find the right help—right when you need it.
There are four easy ways to connect:
- DIAL 211 to speak to a representative (or 877-947-2211)
- TEXT your zip code to 898211
- SEARCH the online database to access more than 10,000 different statewide programs and services
- CHAT Now
24/7/365 Help Available Statewide
Across Wisconsin, the skilled team of 211 community resource specialists are available around the clock to answer your call and make sure you find the help you need. Working out of eight regional centers, 211 specialists use an advanced database of more than 12,000 agencies and networks to pinpoint services close to your home. Before your call ends, 211 staff will make sure that you know your next steps to get help.
Learn more about 211 Wisconsin.
Did You Know?
Across Wisconsin, more than 100 staff and volunteers make up the state 211 network, providing services including answering calls and requests, managing the extensive database of programs and services, and ensuring our sophisticated technology works.
Trained and Inform USA-certified community resource managers curate every listing found in our database. Information and referral specialists throughout our eight regional centers participate in 25-40 hours of comprehensive training to ensure callers receive professional, friendly, and knowledgeable service every time. Information is collected through daily research, involvement in community coalitions, partnerships with United Way, suggestions from users, and daily interaction with those seeking help. Updates are incorporated into the database within 72 business hours and are immediately available to users and 211 database integration partners. All listings are thoroughly vetted using established criteria.
Learn more about how 211 collects data.
